Understanding the Utility Invoice

Have a question about how to read your Utility Invoice?  The attached Utility Invoice Made Easier handout may be helpful.  The City strives to have an invoice that is as easy to read and understand.

Other questions including where we are located, how to pay an invoice, and how to establish/discontinue service may be answered by visiting Frequently Asked Questions.  The Utility Bill Information is another helpful link.

If you need to talk to a person about a specific issue on your invoice or service, you may email Utility Billing or call us at 503-635-0265 for general inquires.

Below is a detailed explanation of your Utility Invoice... click on sample picture for a larger view of that section of the statement. 

Utility Invoice Made Easier — Reading Your Invoice